Me: "id like to request a new number so i can have my records updated with my correct name and gender"
"ok what number do you have?"
Me: *gives my number*.
"yep thats the one we have on our system"
Me: Right so i'd like to request a new one.
"okay! so what is your new number?"
Me: I.. no i mean i need to request you get a new number from PCSE.
"Ah alright, well if you can submit that form with PCSE and let us know"
Me: No, i mean it states you have to request it. There is no form for me.
"Can you hold for a minute?"
"Can you call back later this evening?"
"Can you call back in the evening?"
*calls back 3 hours later*
"Oh i'm sorry, our service manager has gone home for the day, you would have needed to have called when she was here earlier during the day."
Yiff.Life is oriented towards those in the furry and LGBTQA+ communities.